Shipping Policy

What are the shipping charges on faballey.com?

Do the Shipping charges vary on the number of items purchased/weight of the order?

All Shipping charges are FLAT irrespective of the order size and weight.

How long will it take to receive the ordered products?

We attempt to process and ship every order within 48 working hours. Your order will get delivered within 7-10 Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility.
For International Shipping, the average delivery time is 10-15 Business Days depending on the country of residence.

What should be done if my package has been opened or seems tampered?

It is a red flag! If the package has been opened or tampered with, do not accept the shipment. Please inform our Customer care team via phone on +91-8929987349 or via email at customercare@faballey.com and we will guide you to place a new order.

What delivery methods do you use?

We use leading courier companies such as Ecom Express, Delhivery, Bluedart and Aramex for shipment in India. All international orders are sent through Fedex.

How do international duties and taxes work?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.